General Assistant

Location: Warrington, Cheshire
Job Type: Part-Time
Salary: Competitive, dependent on experience

About Us

Warrington Trophy World has been supplying trophies, awards, engraving and personalised gifts since 1975. As a family-run business, we take pride in providing excellent customer service and producing high-quality products for customers across the UK.

As our business continues to grow, we’re looking for a reliable and enthusiastic General Assistant to join our friendly team.

The Role

This is a varied position where no two days are the same. You’ll support different areas of the business, helping to ensure orders are produced accurately and delivered on time while providing excellent customer service both in-store and online.

Full training will be provided where required.

Key Responsibilities

• Assisting customers in our showroom, over the telephone and via email.
• Picking, assembling and preparing trophies, medals and awards.
• Engraving products using our engraving equipment (training provided).
• Preparing and packing customer orders for dispatch.
• Booking deliveries and processing online orders.
• Maintaining high standards of quality control.
• Restocking shelves and keeping the showroom and production areas clean and organised.
• Assisting with stock management and goods received.
• Supporting other departments during busy periods.
• Undertaking general duties as required to support the business.

What We’re Looking For

We’re looking for someone who is:

• Friendly, approachable and professional.
• Reliable with a strong work ethic.
• Able to work both independently and as part of a team.
• Organised with excellent attention to detail.
• Comfortable using computers and learning new software.
• Willing to learn new skills across different areas of the business.
• Flexible and happy to assist wherever needed.

Previous experience in retail, customer service, manufacturing, production or engraving is beneficial but not essential.

What We Offer

• Full training and ongoing support.
• Company pension.
• Staff discount.
• Free on-site parking.
• Opportunity to develop new skills across multiple departments.
• A friendly and supportive working environment.
• The opportunity to be part of a well-established family business.

How to Apply

To apply, please send your CV together with a covering letter explaining why you would be a great fit for the role.

Email: jobs@warringtontrophyworld.co.uk

Please include “General Assistant Application” in the subject line of your email.

We review applications as they are received and reserve the right to close this vacancy early should a suitable candidate be found.